Privacy Notice
EdgeofSeventeen.uk (“we” or “us”) are committed to protecting and respecting your privacy. We are the data controller and responsible for your personal data.
This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which we process personal data that we collect from you or that you provide to us. Please read the following carefully to understand how we process your personal data and how we handle it.
EdgeofSeventeen.uk may change this policy from time to time by updating this page. This policy is effective from 21 July 2021.
Your rights
1.1) You have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection authority, at any time (www.ico.org.uk). However, we would like the opportunity to deal with your concern before contacting the ICO, so please contact us first.
1.2) In certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This allows you to obtain a copy of the personal data we hold about you and to check that we are processing it lawfully.
You can request that the personal data we hold about you be corrected. This allows you to have incomplete or inaccurate data we hold about you corrected, even if we have to check the accuracy of the new data you provide.
You can request the deletion of your personal data. This allows you to ask us to delete or remove your personal data if there is no valid reason for us to continue processing it. You also have the right to ask us to erase or delete your personal data if you have successfully exercised your right to object to processing (see below), if we may have processed your data unlawfully, or if we are required to erase your personal data to comply with local law. However, please note that we may not always be able to comply with your request for erasure for certain legal reasons, which may be notified to you at the time of your request.
To object to the processing of your personal data where we rely on a legitimate interest (or that of a third party) and there is an element of your particular circumstances that causes you to object to the processing on this ground because you consider that it infringes your fundamental rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes. In some cases, we can demonstrate that we have compelling legitimate grounds for processing your data that outweigh your rights and freedoms.
Requesting the restriction of the processing of your personal data. This allows you to ask us to stop processing your personal data in the following cases: (a) if you want us to establish the accuracy of the data; (b) if our use of the data is unlawful but you do not want us to delete it; (c) if we need to keep the data even though we no longer need it because you need it to establish, exercise or defend legal rights; or (d) if you have objected to our use of your data but we need to verify that we have compelling legitimate grounds for using it.
Request the transfer of your personal data to you or to a third party. We will provide you or a third party selected by you with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated data that you have originally consented to us using or where we have used this data to perform a contract with you. You can withdraw your consent at any time if we rely on it to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdrew your consent. If you withdraw your consent, we may no longer be able to provide you with certain products or services. We will inform you if this is the case when you withdraw your consent.
If you wish to exercise any of these rights, please contact us.
Generally there is no charge
You will not be charged a fee for accessing your personal data (or for exercising any of your other rights). However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In these circumstances, we may also refuse to comply with your request.
What we may need from you
We may need to ask you for certain information to confirm your identity and to ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to people who are not entitled to receive it. We may also contact you to request additional information relating to your request in order to expedite our response.
Response time
We aim to respond to all legitimate requests within one month. We may take longer than one month if your request is particularly complex or if you have made several requests. In this case, we will keep you informed and updated.
What we collect
We may collect the following information that you provide to us when you fill in forms on our website, when you search for products, place an order, register/register with us, enter a competition, promotion or survey, or when you contact us by phone, email or otherwise:
- Name
- Contact information, including email address and telephone numbers;
- Demographic information such as postcode, preferences and interests;
- Subscription information, such as delivery locations and magazines to which you subscribe; and
- Financial and credit card information.
Each time you visit our website, we automatically collect the following information: - Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in type and version, and operating system and platform;
- Information about your visit, including the full URL, the navigation path to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to specific pages, page interaction information (e.g., scrolling, clicks and mouse-overs), methods used to leave the site, and any telephone number you used to call our customer service.
What we do with the information we collect
We need this information to fulfil a contract with you, to understand your needs and to provide you with a better service, in particular for the following reasons.
- We use your name, contact details, subscription and financial information to fulfil our obligations in relation to purchases you have made (including complaints handling, customer service, order and account management and shipping) and to provide you with the information, products and services you have requested;
- We use your name, email address and information about previous purchases to send you emails with News, Product Alerts, “Cover Alerts”, only for products you have purchased from us in the past. This is in our legitimate interest to develop our products and services and grow our business.
- The publisher may also contact you electronically if you have consented to this (see below for information on sharing your data). If you do not want us to use your data in this way, please ensure that the relevant boxes are unchecked at checkout);
- We may use your name and contact details to contact you by email, telephone, fax or post for market research purposes. This is in our legitimate interest to develop our products and services and grow our business.
- We may use your subscription, technical information and information about your visit to tailor the website to your interests. This is necessary in our legitimate interest to develop our business;
- We use your name, subscription and contact information to notify you of changes to our service. This is necessary for the performance of any contract we have with you and to comply with our legal obligations;
- We use your technical information to ensure that the content of our website is presented in the most effective way for you and your computer. This is necessary in our legitimate interest to develop our business.
- We use your technical data and information about your visit for analysis, testing, research, statistical and survey purposes. This is necessary for our legitimate interests (for the operation of our business, the provision of administrative and IT services, network security, fraud prevention and as part of a corporate re-organisation or group restructuring);
- We use your technical information to enable you to participate in interactive features of our service, if you so choose. It is in our legitimate interest to develop our products and services and grow our business;
- We use your name, contact details, subscriptions, financial and technical information as part of our efforts to ensure the security of our website. This is necessary to comply with our legal obligations and for our legitimate interests (running our business, network security and fraud prevention);
- We use your name, contact details, subscription and technical information and information about your visit to measure or understand the effectiveness of the advertising edgeofseventeen.uk provides to you and others and to provide you with relevant advertising. This is necessary for our legitimate interests (researching how customers use our products/services, developing them further, growing our business and informing our marketing strategy);
- We use your name, contact details, subscription details and technical information and information about your visit to make suggestions and recommendations to you and other users of our website about products that may be of interest to you or other users. This is necessary in our legitimate interest to develop our business.
Customers can change their marketing preferences at any time by logging into their account and selecting “My Account”.
You can ask us or a third party to stop sending you marketing messages at any time by following the opt-out links in any marketing message sent to you or by contacting us or the third party at any time.
If you choose not to receive these marketing messages, this will not apply to any personal data you have provided to us as part of a product purchase or other transaction.
Sharing your data
By consenting to the sharing of your data with the publishers of the magazines you purchase, you agree that these publishers may contact you about other products and services, including relevant content, offers and promotions.
By giving us your consent to process your personal data, you agree that we may share your personal data with all members of our group and with analytics providers and search engines that help us improve and optimise our website. In addition, we will share your personal data with third parties:
- In the event that we sell or buy a business or assets, in which case we will share your personal data with the prospective seller or buyer of that business or assets.
- If edgeofseventeen.uk or substantially all of its assets are acquired by a third party, in which case the personal data it holds about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of edgeofseventeen.uk, our clients, or others. This includes sharing information with other companies and organisations for fraud protection and credit risk reduction purposes.
Where we store your personal data
All information you provide to us is stored on our secure servers. All payment transactions are encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask that you do not share this password with anyone else.
1.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your data, we try to prevent unauthorised access through strict procedures and security measures.
We are committed to ensuring the security of your data. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long we keep your personal data
Tracking information about the referring page so that we can better identify where traffic is coming from.
Third party cookie from the Google Analytics service, which allows us to track user flow on the edgeofseventeen.uk website to improve our service. See Google’s privacy policy for more information.
Third-party Twitter cookie, which allows Twitter to track user flow on the edgeofseventeen.uk website in order to improve our service. For more information, please see Twitter’s privacy policy.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Please note that third parties (including publishers) may also use cookies over which we have no control.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy applicable to the website in question.
Users 16 years of age or younger
If you are 16 years of age or younger, you should talk to your parent or guardian before providing any personal information on this website.
Policy Changes
Our privacy policy may change from time to time. If you visit this page regularly, you will always be aware of our latest practices.
Images and videos
We always obtain appropriate consent from those whose photographs or video images are used on this site, or in the case of commercial photographs, we have appropriate licensing arrangements in place.